Wednesday, June 18, 2008

Hey guys! I have been pretty busy at work. Going for trainings, helping out with the projects and doing a little bit of data entry. Fuh! Monday is the start of the official IT helpdesk for me. I guess i will pull it off. Well, if i dont know, i can just simply ask the user to hold and let me check.. Hehe. The basis of customer service.. *winks*.. Will tell you how monday goes ok..

Just a little bit of my new job scope.. I have been transferred over from the customer service side to the IT side.. but i feel that the training in IT is much better coz i can absorb more.. i thought the word IT sounds very "programmy".. but no lah its just IT troubleshoot.. how lucky am i to be in RP.. or else i wouldnt know so much.. everything abt RP is IT.. Anyway, i have to troubleshoot softwares as well as hardwares.. i support some agencies.. so these agencies will call in if they have problems.. like DUH!! Ya thats the main thing i have to do.. anything else that i cant do i just need to tell the engineers...

I feel that my workplace and school has a lot in common.. Like sometimes u slack.. teehee.. sometimes u work hard.. and the best thing is that looking forward to come to school or work to meet up with lovely friends.. i love my friends... i love my family too.. i love everyone and of coz GOD.. i got nothing else to say except for that im thankful to GOD.. im blessed with beautiful people around me. =)